What to do when university admission documents doesn’t reach university or university lot my supporting documents.

I want to discuss a problem associated with my application.Even though I sent all the application credentials in time-

  • 10th11th Mark Transcripts officially signed and attested.
  • Statement of Purpose
  • Letters of Recommendations
  • Application fee
  • and Essays
  • SATTOEFL Official Score reports

It seems that the university did not receive them ( IN MY CASE TEXAS A&M UNIVERSITY, COLLEGE STATION ).

Will it effect my admission process. I sent them well before in time but is not reflecting in my application tracker, which says
We have not received your documents yet(Mentioned above). Is there a chance that there is a fault with the courier system.
I sent it with FED-EX and it says the documents have already reached before the deadline.
What shall I do now. I’ve also been given a Universal Identification Number (UIN), which confirms that they’ve received my application and essays(Submitted online). Do they guarantee any admission. Help me HSB. I am in real trouble now.

Missing Application Documents

There are 5 ways to check college admission status.  Lets analyze what could have happened. Several scenarios are possible here.

  1. If Texas A&M, College station has fixed admission deadlines, then chances are your application package haven’t been opened for processing.
  2. University lost your application documents
  3. Application documents delivered to different department
  4. You forgot to send above documents ( I know you will not agree to this)

What Next?

Why do you think you are in real trouble. Even in your previous mail, you said you are in real trouble. If you have a problem, don’t hit the panic button right away.

  1. Call them (better than sending email) and ask why is your status is documents not received.
  2. If they lost the application (less likely, but possible) say the name of the person who signed and received it.
  3. Send them the FedEx tracking number.
  4. Worst Case – They will ask you to send the documents again.

Follow the required documents for admission checklist and how to send college application documents.

There is always a solution, eventhough you have to prepare for worst case scenario, if things go wrong, don’t assume worst case has happened.

  • http://www.collegequestionsonline.com John M.

    This is a very interesting issue that I am sure prospective students across the country find extremely frustrating. My advice, as an admission director, is to simply call the admission office and check the status of supporting application documents such as letters of recommendation or personal essays. It is in the best interest of the student AND the college or university for applications to become complete. Admission offices appreciate you diligence in ensuring we have received all of your information.

    This is a great forum with very interesting conversation, I appreciate the opportunity to comment. Please check out my new admissions and financial aid website (www.collegequestionsonline.com) and email me if you have any comments or suggestions!

    • Hari Krishna Veturi

      Thank you sir for your advice. I am done with it now and I agree that the university personnel would extremely be happy if we show a lot of interest in our application process.

      And forgot to mention that the website is awesome!

  • aysha nijhawan

    I have applied to 5 universities

    San Jose State University

    Santa Clara University

    California State University San Francisco

    California State University Sacramento

    California State University North ridge

    Which university says "missing documents and application incomplete"?

  • Gourish

    I now realize that its happening with many which happened with me too. I sent the transcripts & other credentials well in advance to WSU through DHL & guess what when the courier status said "It has been signed for by so & so person" there was no sign of status update for almost about a month. I made an inquiry with the graduate coordinator, fortunately she was a very good person with ideal ethics I feel. Even after about five to six emails she found time to answer every email to discover at last that the person who signed for my packet on the receiving end is not at all from WSU. At last I had to resend the transcripts & etc again after the priority deadline of Jan 10th. I really could not make out where did it go wrong? By mailing service? By the university? Hard to unveil it. .

    If some one needs, let me post the dates how it went.

    Jan 10th – PRIORITY dedaline

    December 23rd – I completed online application & submitted it.

    December 27th – Mailed the documents

    till Jan 20th – No update on university profile regarding documents

    Jan 20 th – Jan 28 th – Multiple inquiries at university & courier service through email

    I thought may be because of Christmas time (University was closed) somehow my documents might have been misplaced. However later I was asked to resend the documents by the graduate coordinator & did so on Jan 29th. Now the application is complete after about 10 days.

    So make timely inquiry at the university, if you don't get response try with different contact emails on the web otherwise call the university people.

  • Hari Krishna Veturi

    Thank you HSB and all. Finally I've contacted the University and they stated that "Till now only the packets of Jan 18th are opened. Your application was received on 20th. You will be notified when your application packet will be opened."

    Wooohooooo!!!! Thank you all… I am happy now. And sorry for the inconvenience. I really must've called the University before posting this. Henceforth, I will do it.


  • Ashish

    In my case when i sent my application via DHL. That time my university didn't update the status of my application. Then i contacted to graduate office stating that my application is received by so and so person. please update the status. Then they said that my applicaton is received and it is complete.

    I suggest mail them first then call them. They are the only person who can provide you solution.


  • ashish reddy

    ask fed-ex about who received the package @ university they will have information.

    —next email the university admissions office stating the problem nd include the name of the person who received ur package.

    —try to get the contact details ie,. email id. of the person who received ur package (u will get the details in the university website check some links related to faculty or google enter his name and university name u will definitely get the details)

    —next day after u do above things call the international admissions office and ex-plane ur problem to tell them so and so person has received it @ there univ etc etc.. try to convence them that u will send scan copies of the documents ask them to use the scan copies till they trace ur original package..

    do all these things as soon as possible.

    all the best

  • ram

    i have applied to tamu on jan 18th and they updated my ais in feb 1st week,it will take time…dont worry!

  • Pavel Bhowmik

    TAMU has no fixed deadline. So it is most likely that any of the other 3 scenarios has occurred.

  • http://www.Enghusism.com Husam

    it is always the same answer : contact your university regarding that ..

    no one can help but the university it self ..

    sometimes they recieve the materials actually but they show that in the status check ONLY after 2 or 3 weeks.

    • Haris

      Same here!!i sent my transcripts and gre score two weeks ago.application status hasnt been updated.i emailed them,they say processing takes time,have to be pateint!!

    • Vikas Cheruku

      Universities never change the status of documents so soon.

      The status of my documents got updated about 2 months after I sent them.

      Its only due to the volume of applications they recieve.

      If they recieve it by the deadline, they will consider them

      Dont worry. Cheers :-)