Posting the email conversation with a reader about GRE Score Cancellation after taking GRE Test, due to incorrect last name used to register for GRE.
Can you post something about cancelling GRE without your permission and holding security hold on your account?
Did you ask ETS, why your scores were cancelled?
I did call, and the only answer I got is that we cancelled your score since your last name does not match the one of your passport. I need to know what do, why did they allow me to take the exam at first place? why did not they notify me till now, it has been more than 15 days since I sat for the exam?
Why did you use different surname?
My last name is AlXXX. I wrote it XXX since all my transcripts carry that name. In my country, “Al” is not necessary, it can be deleted from the surname. I wanted all the documents to carry the same name. I know it is a mistake. I showed the center a supplementary ID( a student and a state IDs). They admitted me but cancled my scores. I want to know if they have the authorization to do that without notifying me even.
Mistake 1 – Registering for GRE with incorrect last name.
Mistake 2 – Test center allowing you to take the exam when named used to register for GRE is different from Passport.
ETS – Cancelling your GRE Score for incorrect information.
I think , what ETS did is right. It would take time to go over your records and verify the details.
Its is clearly stated in GRE registration website about required documents. Also, exact name in passport should be used to register for GRE.