usa embassy

New USA Visa Processing System in India

Raghuram Sukumar USA Visa 31 Comments

U.S.  Embassy in India announced New USA visa processing system throughout India starting September 26, 2012 (Press Release)
usa embassy

  • This new USA visa processing system will Standardize USA visa  procedures
  • New appointment scheduling website – www.ustraveldocs.com/in
  • Schedule appointments via phone or online.
  • Live from September 26, 2012
  • Pay application fees via Electronic Fund Transfer (EFT) or with their mobile phones or cash at more than 1,800 Axis bank branches.

The new USA visa system will also allow companies and travel agents to purchase multiple fee receipts for group travel, and it accommodates the scheduling of group and emergency appointments.

New USA Visa Processing – Q&A

  • Visa applicants will be able to have their questions answered via telephone, email, or online chat.
  • Call center agents in Noida and Hyderabad will answer questions in Hindi, English, Punjabi, Gujarati, Tamil, and Telugu.
  • Call centers Timings
    • 8:00 am to 8:00 pm Monday through Friday
    • 9:00 am to 6:00 pm on Sunday.

Phone Numbers –  (91-120) 660-2222 or (91-22) 6720-9400 in India or 1-310-616-5424 in the United States.

Applicants can email in English or Hindi at [email protected], or they can chat with us directly from our website (www.ustraveldocs.com/in) during call center hours.

Appointment Scheduling

One important change is that under the new system, applicants will have to make two appointments. 

  • Appointment 1 –  Applicants have to visit Offsite Facilitation Center (OFC) to submit fingerprints and a photo.
  • Appointment 2 – Actual consular visa interview at US Embassy or Consulate.

Looks like, as of now both appointments have to be on 2 separate days.

OFC Locations – Delhi, Chennai, Hyderabad, Kolkata, and Mumbai

OFCs will reduce congestion at U.S. consular facilities and speed applicant processing.

Most applicants will need to visit an OFC only once. For first time both appointments are required. For visa renewal, OFC appointments may not be required.

Additional details about New Visa Processing System for USA in India.

Comments

  1. Hey all,
    Went to an OFC in Delhi to hand over the documents for visa renewal. After 2 days checked the status online and it said the visa is under administrative processing. I have not received any email from them regarding additional documents. Its been two weeks now. Do you think I should seek help from my school ? My school has already started.

  2. My parents application for B2 visa got rejected. Do they have to schedule OFC appointment again?

  3. hi, I will be in Chennai on 20th DEC 2012. i am planing to schedule my Visa interview for H1B on 24th.now with this new procedure of two separate appointments. Questions?
    1.all the forms says to book the interview first and then the OFC.
    2. If i book my visa interview at 24th monday. then i will be left with 21 friday for OFC.
    3.HOW DIFFICULT IS TO GET THE OFC APPOINTMENT DATES? WILL I BE ABLE TO GET THE 21ST DEC IF I TRY TO BOOK NEXT WEEK.
    4.I ASSUME I HAVE TO GO FOR OFC BEFORE THEN THE INTERVIEW ? can i go for interview on 24th and go for OFC later on like 25 or 26 ? CORRECT/WRONG
    5.IN THE USTRAVELSDOC WEBSITE I AM IN THE VISA APPOINTMENT SECTION RIGHT NOW, SO I ASSUME I HAVE TO SCHEDULE THE VISA INTERVIEW, ONLY THEN IT WILL TAKE ME TO THE OFC SCHEDULING PAGE ? CORRECT/WRONG
    6.IS THE OFC OPEN ON SATURDAY AND SUNDAY?

    THANKS IN ADVANCE FOR UR TIME AND HELP.

  4. Hi,

    I have got my H1B visa approval few days back. Currently I am in India and I am waiting for my documents to arrive from my USA company through which I applied for H1B. Now, I have few questions.

    1.) Do we need to submit any documents before going for OFC counter for fingerprints and finally to US consulate for Visa Stamping?

    2.) Can OFC and Visa stamping center be different one? For an example I go for my finger prints to Mumbai and for visa stamping in Hyderabad?

    3.) I will be going with my wife and my 1 year old kid. Is it necessary to take my kid with me for her H4 visa for fingerprints and to consulate?

  5. Hi,

    I am trying to schedule a visa appointment at the Kolkata consulate. I see visa interview appointments open but I cannot book because on the next page it says no OFC appointments available. Please help. How can i book my appointment?

  6. Thank you for the above info. I’ve paid Visa application fee in HDFC Bank, however
    couldn’t apply for visa due to few problems. I thought of applying it
    in the month of December’12 as the fee receipt is valid for 1 year.
    Please can you advise if my visa fee receipt will be valid even after
    the change.

    Awaiting you reply. Thank you

        1. Hi Sandhya,

          Did you get any reply from the consulate?
          I too am facing the same issue and have emailed them but have not received any reply yet.

      1. Hi Vishal,
        Does the new automation system could speed up the applications processed per month in india.
        for ex: if i am expecting to get my visa call for F4 visa filed in oct-2005 on october 2017,
        can it be possible that i could get an early visa call? probably something like 2016?

        Kindly please inform!

  7. hello raghu,
    your posts are very useful to us.i wanna take gre in this october.so, can u please send me the link where i can find free mock tests and would u tell me what is the decent score in the new gre

  8. guys………………i wana inform someting………………..it might take a year for us to apply to the univ’s in US(and a lot of hard work is put while applying and more importantly our dream of getting into the USA and pursuing our higher studies)my suggestion to u is please have a backup country(suggest europe) because the VISA acceptance rate has become really low in USA and none of us guys have got any idea of the level at which VISA acceptance rates are happening……………its the USA’s tactics of not informing us because they get money and above all they know that we will keep on be applying for the VISA until the moment at which we get VISA(it might be once, twice, thrice i met a guy who applied for 8 times and got rejected)…………………i know this is a unrelated comment i have posted here………………………..just wana keep u guys aware of it…………………….all the students plans goes into drains just because of a VISA…………………………please be sensible

    1. Hi,

      US dont earn money from your visa applications. They simply can’t. The place is not setup for scamming the people. First its appears huge amount for you as you are paying in INR, while they receive in $.
      Second, the number of people applying to US has increased exponentially, so yes you do see more rejects.

  9. Hey Raghu,

    Thanks for this article. I have to go for stamping on my trip to India this fall (My stamping expires 9/30/2012).

    I read a bit about this yesterday and was going to do my research over the weekend. You saved me all the time I needed for research. In other words, you gave me my weekend back.

    THANK YOU

  10. Will these speed up the applications processed per month in india.
    for ex: if i am expecting to get my visa call for F4 visa filed in oct-2005 on october 2017,
    can it be possible that i could get an early visa call? probably something like 2016?

    Kindly please inform!

  11. sounds good, well
    I Bent to stats twice on j1, almost done for masters & expecting to reserve the date after get my DS form which is after 26 the date you describe,so is it gonna be any issues in getting visas or any other circumstances kinda pending visa or any reviews !!! Thanx though for info !

  12. According to Press Release, some people will come under Interview Waiver Program (mostly B1/B2 types) who do not have to come personally for visa interview. New Arrangements will be little troublesome for those people who do not live in Embassy/consulate cities as they have to come to those cities twice. just before visa interview, they again verify fingerprint and photo by asking you again to put your finger on scanner and look into the camera, so I fail to understand what time/congestion they are saving by having it on two different days and two different places. Only thing is that they have given contract to some private agency which has to make some profits.

    Interesting fact, last year 7 lakh aspirants applied for US visa at embassy/consulates across india. Taking on average atleast 160 USD per visa applicant, 112 million Dollars – 616 crore rupees are every year collected from India just in visa fees.

    1. Running 5 embassies with mostly American staff to interview people + all the money they need to pay VFS etc will make this close to reasonable.

      1. Well we pay to VFS separately. US embassy do not pay to VFS, its we who pay separate charge of 387 rupees everytime we apply.

    2. “New Arrangements will be little troublesome for those people who do not live in Embassy/consulate cities as they have to come to those cities twice. just before visa interview, they again verify fingerprint and photo by asking you again to put your finger on scanner and look into the camera, so I fail to understand what time/congestion they are saving by having it on two different days and two different places.”

      I agree with your point to a extent, but I was thinking that by separating fingerprinting process, in a longer run, they may be able to setup fingerprinting centers in many smaller towns. why? Because its cheaper for companies to have a small town office.

      So lets say a lot of candidates from UP go to Delhi consulate for fingerprinting, the biometrics company may be able to setup a couple of small centers in UP which would be way cheaper for them to run than in Delhi.

  13. Hey Raghu,

    I am doing my masters here. I got in US on january 2011 and got visa up to Dec 2012, because of 221g issue. I am doing one more semster here and getting an I-20 up to May 2013, i want to travel to India this december to visit home. I need to renew my visa when i go there, Do you think the new system might be of benefit to me ? How can documents be shown to US consulate people, if the interview is online or through phone ? I am planning to apply to visa, as soon as i land since i do not know what might happen this time. I do not want to get another 221g, or if i get one i want to have atleast one month (hopefully univ wont mind) and get back to US. What are your suggestions ?

    I have posted here for my 2211g in hyderabad and thinking of doing some more posts but there is nothing special to report except the life in US and masters.

    Thanks for your help through my masters applications. I did also volunteer for you back then 🙂

    1. Interview is not online or by phone. Only interview appointment reservation is online/phone.

  14. HSB !!!

    You mean to say currently both appointments done at US Consulate is one of the reason for delay in getting visas quickly???

      1. I doubt it will seriously reduce time spent inside the consulate and including commute etc, it will actually kill more time (given my thought that most people go to embassy for first and possibly last time).

        My thought is this should help reduce cost in long term as by separating biometrics from interview, they can actually start biometrics centers in tier II cities which may be cheaper than having biometrics done at Tier I cities.

        Thoughts?

        1. But you cant expect them to close Tier I cities centers and operate only in Tier II cities. Now an aspirant from Delhi will not travel to Agra or Kanpur to do his biometrics fingerprints. and opening centers in both bigger and smaller cities doesnt make any sense either.

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